About Scribe
Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work.
We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work.
📌 About the Role
GTM Systems owns Salesforce architecture, HubSpot administration, LeanData routing, enrichment infrastructure, CPQ, and the Salesforce-Django-ERP billing integration, several of which sit on the critical path for closing revenue and invoicing customers. It's a one-person function today, and the roadmap has outgrown what one person can execute alone. As GTM Systems Manager, you'll build inside an existing architecture, take ownership of well-scoped workstreams, and grow into more ambiguous, higher-stakes systems problems as you prove yourself out.
🛠️ What You'll Do
Build and maintain Salesforce flows, validation rules, page layouts, and permission sets within existing architectural patterns
Own production support: triage outages, broken automation, and access issues, resolving or escalating inside SLA
Keep LeanData routing graphs (Lead, Contact, Account) accurate as the business changes
Run the enrichment stack day to day, including Clay and PDL workbook upkeep, credit monitoring, and CRM hygiene
Administer HubSpot campaign architecture and lead routing configuration
Partner with the Senior Manager, GTM Systems on CPQ configuration alongside Deal Desk
Close out well-defined tickets on the Salesforce-Django-ERP order-to-cash integration with Engineering
🔍 What We're Looking For
You've spent 5 to 7 years deep in Salesforce administration, RevOps, or GTM systems, and admin fundamentals, flows, validation rules, permission sets, page layouts, sandbox-to-production change management, are second nature
You can pick up an existing architecture and build cleanly inside it without needing to redesign it first
Day-to-day admin, ticket triage, and production support don't feel like a step down to you
Your changes don't break things, and when they do, you catch it in sandbox before it ships
You use AI-native tools like Claude or Cursor as a daily operating tool, not an occasional novelty
You want a path from well-defined execution today toward architecture ownership tomorrow
✨ Nice to have
Salesforce Administrator certification
Experience with LeanData, Clay, or CPQ platforms
Exposure to a Salesforce-to-ERP or billing integration
Background in B2B SaaS, ideally PLG or hybrid GTM models
🚫 This role is not for you if
You want to define architecture on day one; this role builds within existing patterns and earns ownership over time
You'd rather advise than execute; this is hands-on configuration and admin work, not a strategy seat
You see production support and ticket triage as beneath you
📍 Location
Remote, with a requirement to be based permanently in the United States or Canada.
💰 Compensation
Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.
🎁 Benefits
Health, dental, and vision insurance for you and your dependents
Flexible paid time off and company holidays
401(k)
Paid parental leave
Daily catered lunch (SF office)
Commuter benefits
Home office stipend
At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.
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